Reset Problems

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Reset Problems

Postby Jiminey on Thu Feb 25, 2010 9:34 am

I'm having big problems trying to get back in the game.
I had to wipe my system, after backing up data and now it won't let me back on.

Jiminey
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Re: Reset Problems

Postby Poots on Thu Feb 25, 2010 10:43 am

What do you mean by
Jiminey wrote: now it won't let me back on.

You can't log in? Do you have a paid account but now you can't access paid content?

If you have deleted your flash cookies (which a system wipe would do), your progress through the free levels is gone.
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Re: Reset Problems

Postby JaredR26 on Thu Feb 25, 2010 11:57 am

Jiminey wrote:I'm having big problems trying to get back in the game.
I had to wipe my system, after backing up data and now it won't let me back on.
Jiminey


Did you try resetting your password? Your forum password is not necessarily the same as your FC password.

Edit: Nevermind it appears there's a problem with the password reset.
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Re: Reset Problems

Postby Jiminey on Thu Feb 25, 2010 11:59 am

Exactly. I have a paid account and can't login. I'm aware of cookies tossing the startup levels ,but, it also doesn't recognize me.
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Re: Reset Problems

Postby Jiminey on Thu Feb 25, 2010 12:01 pm

Are we in danger of viruses on the game currently?
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Re: Reset Problems

Postby The_Captain on Thu Feb 25, 2010 12:38 pm

In the game, definitely not. I think there were issues with certain ads leading to bad, spammy sites, but this site itself is secure as far as I know.
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Re: Reset Problems

Postby JaredR26 on Thu Feb 25, 2010 12:43 pm

Jiminey wrote:Exactly. I have a paid account and can't login. I'm aware of cookies tossing the startup levels ,but, it also doesn't recognize me.


Try doing a password reset and checking your email. Your g****@msn.com email. The reset password won't refresh to let you know the email was sent, but it is being sent as far as I can tell.

Once you do the password reset you can change your pw to something more recognizable.

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Re: Reset Problems

Postby weasel on Thu Feb 25, 2010 2:41 pm

Be sure to check your spam box. Hotmail/MSN accounts regularly put our password change into the spam folder.
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Re: Reset Problems

Postby Jiminey on Thu Feb 25, 2010 3:23 pm

Thanks for all the suggestions guys...
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Re: Reset Problems

Postby Jiminey on Fri Feb 26, 2010 7:58 am

Now it looks like it's going to let me in to the game, but when it is done loading the page, all I have are blank boxes. It starts out blue boxes, shows the ad, then the boxes turn white with no play button in the middle of the bubbles...just a white blank box
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Re: Reset Problems

Postby weasel on Fri Feb 26, 2010 11:15 am

Hm. If the game is just a white blank box, it could be a few things:

- Ad blocking software has blocked the game from view. Try using a different browser or checking your antivirus software, to see if it's blocked our game.
- The game download has been corrupted. Try force-refreshing (depends on your browser, CTRL-F5 seems to do it for me)
- You aren't playing on fantasticcontraption.com (silly of me to mention, but JUST IN CASE)
- Try this link instead: http://www.fantasticcontraption.com/gam ... aption.swf
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Re: Reset Problems

Postby Jiminey on Fri Feb 26, 2010 11:48 am

I have a 1% improvement with that link Weasel...Now my box has a blue background :confused: I am really trying hard to play, but am going down the the proverbial rat hole ('pounding sand down a rat hole') and feel like I will never play my favorite game again........

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Re: Reset Problems

Postby Jiminey on Fri Feb 26, 2010 11:53 am

I have even tried going to levels, and when I choose one and see it and click run or play this level, it goes to the blank box again?????
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Re: Reset Problems

Postby semyri on Fri Feb 26, 2010 1:36 pm

weasel wrote:Hm. If the game is just a white blank box, it could be a few things:

- Ad blocking software has blocked the game from view. Try using a different browser or checking your antivirus software, to see if it's blocked our game.
- The game download has been corrupted. Try force-refreshing (depends on your browser, CTRL-F5 seems to do it for me)
- You aren't playing on fantasticcontraption.com (silly of me to mention, but JUST IN CASE)
- Try this link instead: http://www.fantasticcontraption.com/gam ... aption.swf



AWESOME! weasel promotes full screen FC!

Thanks MATE
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Re: Reset Problems

Postby weasel on Fri Feb 26, 2010 6:22 pm

When the background is blank like that it means it's not loading properly. That is most commonly caused by an adblocker of some sort. You might have to try disabling your antivirus/antispyware stuff. Can you try loading the game from another location? Maybe work, school, a different computer, a friend's house?

Also, try loading in a different browser. FireFox has some built-in ad blocking stuff; IE uses a different set. Also try downloading Google Chrome, it's quick and easy.
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Re: Reset Problems

Postby Jiminey on Sat Feb 27, 2010 9:04 am

I'm still stuck...I'm going to try to download the Opera browser and see what happens. I lost a lot of stuff last week when I had a repair service wipe my hard drive, and settings of course, so I am on a quest to get them back AND play FANTASTIC CONTRAPTIONS!!

Thanks again Weasel
Jiminey
Last edited by Jiminey on Fri Mar 05, 2010 6:37 am, edited 1 time in total.
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Re: Reset Problems Weasel

Postby Jiminey on Sat Feb 27, 2010 9:36 am

Hey Weasel!! You guessed it ...the OPERA BROWSER did it for me..It took a while, like it was sorting out all of the crap I've been going through, but I'm finally IN!! :woop:
Thanks for the help....Jiminey
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Re: Reset Problems

Postby Jiminey on Wed Mar 03, 2010 9:25 am

Wellll, it was nice to play again, for a while.

It won't let me play AGAIN!! I get to the blue background where the bubbles are supposed to show and they never do.

It just keeps saying for me to 'Get the newest Flash Verion and then come back to play'
I have done that...5 Times... and it still won't let me play!! HELP!
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Re: Reset Problems

Postby weasel on Wed Mar 03, 2010 11:53 am

Can you try playing in a different browser? (try IE, and one other one). Your computer installs a different version of flash for IE than it does for the rest of your system.
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Re: Reset Problems

Postby OfficiallyHaphazard on Thu Mar 04, 2010 6:33 pm

Also make sure you are logged into the website as well as the actual game—that might fix some issues.
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